Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Content you create, upload, or share through our service
  • Communications you send to us
  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Develop new features and services
  • Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect the rights and safety of Vivify and our users
  • In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal information, except where we are required to retain it for legal purposes.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent where we rely on it
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Content Moderation

To maintain a safe and respectful environment, Vivify AI implements automated content moderation:

  • All text prompts are automatically reviewed before processing
  • Our system filters profanity and explicit content
  • Uploaded images may be scanned for appropriate content
  • Moderation data is processed in real-time and not stored
  • False positives can be reported to our support team

This moderation helps us comply with platform guidelines and maintain a positive experience for all users. For details on prohibited content, please see our Terms of Service.

11. AI Processing

When you use our AI features, please note:

  • Your prompts and images are sent to third-party AI providers for processing
  • AI providers include Google (Veo), OpenAI (Sora), Kuaishou (Kling), and others
  • Generated content is stored temporarily (7 days) for your access
  • We do not use your content to train AI models without consent
  • You retain ownership of your generated content

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@vivifyai.app
Address: [Your Company Address]

Last updated: January 12, 2026